Superhumxn Terms of Service and Privacy Policy 

Introduction

Let’s keep it simple

We know legal pages can feel a bit dry. But it's important to us that you understand your rights and how we handle your information, especially if you're reading, signing up, or working with us.

That's why we've added simple summaries throughout this policy to help make things easier to understand.

These terms cover how you can use our website and services and what you can expect from us in return. They apply to anyone visiting or interacting with Superhumxn, including all parts of our website and its subdomains.

By using our site, you're agreeing to these terms. If something doesn't sit right with you, you're free to stop using the site at any time. No hard feelings.

We recommend giving it a read. We've done our best to keep it simple.

Terms Summary

When we refer to "User," "Users," or "you," we mean anyone using this website who isn't part of the Superhumxn Ltd team, whether as an employee or a service provider to us.

You need to be 18 or older to use this site. By using this site, you are agreeing to these terms, and you acknowledge that you're of the required age.

Privacy Policy Summary 

We take your privacy seriously.

This policy explains how we collect, store, and use any personal information you give us or that we collect when you browse our website.

It applies to all visitors to the site, between you, the User of this Website and Superhumxn Ltd, the owner and provider of this website. It works in conjunction with our full Terms & Conditions, which you can find here. 

In short:

We protect your data. We don't share it unnecessarily. And we explain what we do with it.

Terms of Service 

We last updated these Terms on 26th June 2025.

Overview 

Here's the deal: our Terms of Service are here to establish some basic ground rules for using Superhumxn, outlining what's acceptable and what's not, as well as the consequences if those lines are crossed.

For example:

Don't misuse our site or copy our content.

Keep your account details safe.

If we agree on a payment for something, make sure it's paid.

Pretty simple stuff.


The rest of the policy is mainly legal protection for us, which is standard for most websites. It explains what we're responsible for, what we're not, what happens if someone breaks the rules, and what legal rights we both have.

TL;DR:

We're not making any big legal promises or guarantees.

You agree not to hold us responsible for any issues that may arise.

It's not particularly thrilling, but it's essential to be clear about it. 

Thanks for reading.

____________________________________________________________

Intellectual property and acceptable use

  1. All Content included on the website, unless uploaded by Users, is the property of  Superhumxn Ltd,  our affiliates or other relevant third parties. In these terms and conditions, content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this website, including any such content uploaded by Users. By continuing to use the website, you acknowledge that copyright, trademarks, database rights and other intellectual property rights protect such content. Nothing on this site shall be construed as granting, by implication or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission

2.  You may, for your own personal, non-commercial use only, do the following:

a.   retrieve, display and view the content on a computer screen

3.  You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of  Superhumxn Ltd. 

Prohibited use

4.  You may not use the website for any of the following purposes:

a. in any way which causes, or may cause, damage to the website or interferes with any other person's use or enjoyment of the website;

b. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, or governmental order;

c. making, transmitting or storing electronic copies of content protected by copyright without the permission of the owner.

Availability of the Website and disclaimers

15. Any online facilities, tools, services or information that  Superhumxn Ltd makes available through the website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Superhumxn Ltd is under no obligation to update information on the website.

16. Whilst Superhumxn Ltd uses reasonable endeavours to ensure that the website is secure and free from errors, viruses, and other malware, we give no warranty or guarantee in this regard. All Users take responsibility for their own security, as well as the security of their personal details and their computers.

17. Superhumxn Ltd accepts no liability for any disruption or non-availability of the website.

18. Superhumxn Ltd reserves the right to alter, suspend or discontinue any part (or the whole of) the website, including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the website unless it is expressly stated otherwise.

Limitation of liability

19. Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

20. To the extent that the Website and Content are provided free of charge, we will not be liable to you for any loss or damage of any kind.

21. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

22. To the maximum extent permitted by law,  Superhumxn Ltd  accepts no liability for any of the following:

a. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;

b. loss or corruption of any data, database or software;

c. any special, indirect or consequential loss or damage.

General

You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

We reserve the right to modify these terms and conditions from time to time. These revised terms will take effect on the website as of the date of publication. Users should regularly review the terms and conditions to ensure they are familiar with the current version.

These terms and conditions, together with the Privacy Policy and Cookies Policy, constitute the entire Agreement between the parties relating to their subject matter and supersede all prior discussions, arrangements, or agreements that may have taken place about these terms and conditions.

The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions, and no third party will have any right to enforce or rely on any provision of these terms and conditions.

Suppose any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable. In that case, that provision or part-provision will, to the extent required, be deemed to be deleted. The validity and enforceability of the other provisions of these terms and conditions will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement shall be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Privacy Policy

We last updated this Privacy Policy on 26th June 2025. 

Definitions and interpretation

1.    In this privacy policy, the following definitions are used:

Data

collectively all information that you submit to Superhumxn Ltd via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies

a small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the website. Details of the cookies used by this website are set out in the clause below ( Cookies);

Data Protection Laws

any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

GDPR

the General Data Protection Regulation (EU) 2016/679;

Superhumxn Ltd, we  or us

Superhumxn Ltd, a company incorporated in England and Wales with registered number 1601301 whose registered office  at Office 7219, 321-323 High Road, Essex, RM6 6AX; 

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you

any third party that accesses the website and is not either (i) employed by Superhumxn Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Superhumxn Ltd and accessing the website in connection with the provision of such services; and

Website

the website that you are currently using, www.superhumxns.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:

a. the singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c. a reference to a person includes firms, companies, government entities, trusts and partnerships;

d. "including" is understood to mean "including without limitation";

e. reference to any statutory provision includes any modification or amendment of it;

f. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of Superhumxn Ltd and Users concerning this website. It does not extend to any websites that can be accessed from this website, including, but not limited to, any links we may provide to social media websites.

4. For purposes of the applicable Data Protection Laws, Superhumxn Ltd is the "data controller". This means that Superhumxn Ltd determines the purposes for which and how your Data is processed.

Your Personal Data 

Data collected

5.    We may collect the following Data, which includes personal Data, from you:

a.   name;

b.   date of birth;

c.   gender;

d.   job title;

e.   profession;

f.   contact Information such as email addresses and telephone numbers;

g.   demographic information such as postcode, preferences and interests;

h.   financial information such as credit / debit card numbers;

i.   IP address (automatically collected);

j.   web browser type and version (automatically collected);

k.   operating system (automatically collected);

l.   a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

in each case, in accordance with this privacy policy.

How we collect Data

6.    We collect Data in the following ways:

a.   data is given to us by you ; 

b.   data is received from other sources; and

c.   data is collected automatically.

Data that is given to us by you

7.   Superhumxn Ltd will collect your Data in a number of ways, for example:

a.  when you contact us through the Website, by telephone, post, e-mail or through any other means;

b.  when you register with us and set up an account to receive our products/services;

c.  when you complete surveys that we use for research purposes (although you are not obliged to respond to them);

d.  when you enter a competition or promotion through a social media channel;

e.  when you make payments to us, through this Website or otherwise;

f.   when you elect to receive marketing communications from us;

g.  when you use our services;

in each case, in accordance with this privacy policy.

Data that is received from third-party sources

8.  Superhumxn Ltd will receive Data about you from the third parties listed below. 

Data that is received from publicly available third-party sources

9. We will receive Data about you from the following publicly available third-party sources listed below. 

Third-Party Services We Use

We may use the following third-party services that process personal data on our behalf:

  • Google Analytics (website usage data)

  • Mailchimp (CRM and email marketing)

  • Stripe (payment processing)

  • Google Workspace (data storage)

  • Calendly (appointment booking)

  • Notion (project data organisation)

We vet all third-party providers for GDPR compliance.

Data that is collected automatically

10. To the extent that you access the website, we will collect your Data automatically, for example:

a. We automatically collect some information about your visit to the website. This information helps us make improvements to Our Website content and navigation and includes your IP address, the date, time, and frequency with which you access the website, as well as how you use and interact with its content.

b. We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies and how we use them on our website, please see the section below titled "Cookies".

Our use of Data

11. We may require any or all of the above Data from time to time to provide you with the best possible Service and experience when using our website. Specifically, we may use Data for the following reasons:

a.   internal record keeping;

b.   improvement of our products/services, such as managing and maintaining customer relationships;

c.   transmission by email of relevant communications and marketing materials that may be of interest to you;

d.   contact for market research purposes, which may be using email, telephone, fax or mail. We may use such information to customise or update the website;

e.   Assessing customer needs and preferences to improve our offerings. 

12. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

13. For the delivery of direct marketing to you via email, we'll need your consent, whether via an opt-in or soft-opt-in:

a. Soft opt-in consent is a specific type of consent that applies when you have previously engaged with us (for example, you contact us to ask for more details about a particular product or Service, and we are marketing similar products or services). Under the "soft opt-in" consent, we will assume you provide consent unless you opt-out.

b. For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting, for example, by checking a tick box that we'll provide.

c. If you are not satisfied with our marketing approach, you have the right to withdraw your consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.

14. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

15. We may use your Data to display Superhumxn Ltd adverts and other content on other websites. If you do not want us to use your data to show you Superhumxn Ltd adverts and other content on other websites, please turn off the relevant cookies (see the "Cookies" section below).

Disclosure of your personal data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, we may transfer your Personal Data. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of the Company

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of Users of the Service or the public

  • Protect against legal liability

Who we share Data with

16. We may share your Data with the following groups of people for the following reasons:

a. any of our group companies or affiliates - to ensure the proper administration of your website and business;

b.  our employees, agents and/or professional advisors - to obtain advice from professional advisers;

c. third-party service providers who provide services to us which require the processing of personal data - to help third-party service providers in receipt of any shared data to perform functions on our behalf, to help ensure the website runs smoothly;

d. third-party payment providers who process payments made over the website - to enable third-party payment providers to process user payments and refunds;

e. relevant authorities - to facilitate the detection of crime or the collection of taxes or duties;

f. Name of the party - to analyse the use of the website and services, in each case, in accordance with this privacy policy.

Keeping Data Secure

17. We will use technical and organisational measures to safeguard your Data, for example:

a. Access to your account is controlled by a password and a username that is unique to you.

b. We store your Data on secure servers.

c. payment details are encrypted using SSL technology (typically, you will see a lock icon or green address bar (or both) in your browser when we use this technology.

18. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse, loss, or unauthorised access to your Data, please let us know immediately by contacting us via this email address: hello@superhumxn.com

19. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

20. In line with UK GDPR requirements, Superhumxn Ltd has procedures in place to detect, report, and investigate a personal data breach. Suppose a breach is likely to result in a risk to your rights and freedoms. In such cases, we will notify the Information Commissioner's Office (ICO) within 72 hours and contact the affected individuals without undue delay.

Data retention

20. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

21. Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your Rights

22. You have the following rights concerning your Data:

a. Right to access - the right to request (i) copies of the information we hold about you at any time or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is "manifestly unfounded or excessive." Where permitted by law, we reserve the right to refuse your request. If we deny your request, we will tell you the reasons why. We maintain a straightforward process for data subject access requests.

b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

c. Right to erase - the right to request that we delete or remove your Data from our systems.

d. Right to restrict our use of your Data - the right to "block" us from using your Data or limit how we can use it.

e. Right to data portability - the right to request that we move, copy or transfer your Data.

f. Right to object - the right to object to our use of your Data, including where we use it for our legitimate interests.

23. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: hello@superhumxn.com

24. If you are not satisfied with the way we handle a complaint you make in relation to your Data, you may be able to refer your complaint to the relevant data protection authority. For the UK, the appropriate authority is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

25. It is essential that the Data we hold about you is accurate and up-to-date. Please keep us informed if your Data changes during the period for which we hold it.


Links to other websites

26. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites before using them.

Changes of business ownership and control

27. Superhumxn Ltd may, from time to time, expand or reduce our business, and this may involve the sale and/or the transfer of control of all or part of Superhumxn Ltd. Data provided by Users will where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was initially supplied to us.

28. We may also disclose Data to a prospective purchaser of our business or any part of it.

29. In the above instances, we will take steps to ensure that your privacy is protected.

Cookies

We last updated this Cookie Policy on 26th June 2025.

By law, we must obtain your consent before using non-essential cookies (such as those for marketing or analytics). 

When you visit our website, you'll be presented with options to accept or reject non-essential cookies. Once you click  "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in this pop-up, as described in our Cookie Policy. 

You can disable the use of cookies through your browser; however, please note that our website may not function correctly without them.

This Website may place and access certain Cookies on your computer. Superhumxn Ltd uses Cookies to improve your experience of using the website and to improve our range of products and services. Superhumxn Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

31. All Cookies used by this website are used in accordance with current UK and EU Cookie Law.

32. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Superhumxn Ltd to provide a better experience and Service to you. You may, if you wish, deny consent to the placing of Cookies; however, certain features of the website may not function fully or as intended.

33. This Website may place the following Cookies:


Type of Cookie/Purpose

Strictly necessary cookies

These cookies are essential for the proper functioning of our website. They include, for example, cookies that enable you to log in to secure areas of our website, use a shopping cart, or utilise e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us improve the way our website works, for example, by ensuring that users easily find what they are looking for.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.


34. You can find a list of Cookies that we use in the Cookies Schedule.

35. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.

36. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the website more quickly and efficiently, including, but not limited to, personalisation settings.

37. It is recommended that you ensure your internet browser is up to date and consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

38. For more information on cookies in general, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Cookies

Below is a list of the cookies that we use. We have made an effort to ensure that this list is comprehensive and up-to-date. However, if you believe we have missed a cookie or identified any discrepancies, please notify us.

Strictly necessary

We use the following strictly necessary cookies:

Functional

Description of Cookie

Purpose

Squarespace 

We use this session cookie to remember you and maintain your session whilst you are using our website.

  

Analytical/performance

We use the following analytical/performance cookies:

Description of Cookie

Purpose

Google Analytics

We use this cookie to identify your computer and analyse traffic patterns on our website.

  

Analytical/Functionality

We use the following functionality cookies:

Description of Cookie

Purpose

Mailchimp

We use this cookie to help us analyse how users use the website.

  

Targeting

We use the following targeting cookies:

Description of Cookie

Purpose

Google Adsense

We use this cookie to enable us to show you adverts while you are browsing our website and other websites on the internet. 

General

39. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this Privacy Policy, provided that your rights are not affected.

40. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted. The validity and enforceability of the other provisions of this privacy policy will not be affected.

41. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

42. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

Links to other websites

26. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites before using them.

Client Services

If you are using any of our Services on behalf of a business or employer, you are accepting these Terms on their behalf, and that business or employer agrees to be bound by these Terms.

Insurance 

Superhumxn Ltd maintains adequate professional indemnity insurance and cyber insurance coverage to protect against liabilities arising from our consultancy work and handling of personal data. Copies of our insurance certificates are available upon request.

Client Confidentiality 

We keep everything you share with us private. This includes your plans, team challenges, meeting notes, and any materials you provide to us.

We won't share any information about your project outside of Superhumxn unless you provide us with written permission. If we ever want to use an example or insight from your work, we'll always check with you first to see if you're okay with it or whether you'd like it anonymised.

Your trust means everything to us, and we treat it with care and respect in everything we do.

Superhumxn Account 

Registration

5. You must ensure that the details you provide on registration or at any time are accurate and complete.

6. Please inform us immediately of any changes to the information you provided during registration by updating your details so we can communicate with you effectively.

7. We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.

8. You may cancel your registration at any time by informing us in writing at the address at the end of these terms and conditions. If you do so, you must immediately stop using the website. Cancellation or suspension of your registration does not affect any statutory rights.

Password and security

9. When you register on this website, you will be asked to create a password, which you should keep confidential and not disclose or share with anyone.

10. If we have reason to believe that there is or is likely to be a misuse of the website or a security breach, we may require you to change your password or suspend your account.

Amendments  

We reserve the right to update these terms from time to time. If we do, we'll post the revised version here. You can always check the "Last Updated" date at the top of each policy to see what's new.

If we make any significant changes, we'll try to notify you, either by email or through a notice on our website, before the changes take effect.

We recommend checking this page periodically to stay informed. If you disagree with the updates, please stop using our services and website as of the date the new policy takes effect.

Feedback

We're open to feedback, especially when it helps us improve our services. If you spot something on any Superhumxn platform that feels off or doesn't meet our standards, let us know.

Complaints 

To file a complaint, please contact us using the details below. 

Company Details 

Superhumxn Ltd is a company incorporated in England and Wales with registered number 16061301, whose registered address is Office 7219, 321-323 High Road, Essex, RM6 6AX, and it operates the Website www.superhumxns.com. 

You can contact Superhumxn Ltd by email at hello@superhumxn.com